Most products purchased from our website may be exchanged or returned within 24 hours working day from the date of shipment. We encourage you to go on a thorough check-up when you receive the package, and make sure whether the items are the ones you have specified.
If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package. Items that were damaged or defective, we will refund. However, we will not be responsible for the damages caused by shipping.
1. Contact Customer Service within 24 hours from the delivered date. Please include an explanation and photographs stating the reason for your return to us by email.
2. We do not accept return caused by customer's personal reasons, even for the standard size.
3. Returned items should be received unworn, unwashed, unaltered; without the smell of any perfume; in original package.
4. Return shipping fee is paid by buyer.
We will refund the money when we get the returned items or we will resend a new ones by express to you as soon as possible.